We accept Visa and MasterCard, PayPal and now Afterpay for Australian and New Zealand customers only.
When selecting this option at checkout, you will be directed to the PayPal site to 'Log In' and review the amount shown before clicking 'Pay Now'. Once this transaction is complete, you will then return to www.rmwilliams.com.au and the order will be processed.
For the full terms and conditions of how PayPal works click here.
This payment method is only available for Australian and New Zealand customers, at this time.
When selecting this option at checkout, you will be directed to the Afterpay site to 'Log In' and review the amount shown and agree to the 4 instalments. Once this transaction is complete, you will then return to www.rmwilliams.com.au and the order will be processed.
Afterpay Terms & Conditions
Orders must exceed $250 AUD/NZD to be eligible for Afterpay. Please note, order value limits apply for first time Afterpay users, determined by Afterpay at the time of transaction.
Please allow your Afterpay purchase to process completely before exiting or clicking off the screen, as this may cause your order to not generate in our system.
Can I return an Afterpay purchased item?
Yes, the standard R.M.Williams return policy applies.
Online returns - simply lodge your return through the normal process and once the item is returned to our warehouse we will notify Afterpay to release the payments you made back into your nominated account.
In-store returns - simply return the product to the store it was purchased from.
Please note: We will only be able to process your refund through Afterpay once your return reaches our warehouse and gets processed. You may still need to make payments while your return is coming back to us or waiting to be processed, but everything you pay for the returning items/s will be refunded once processed through our system.
What if I can’t pay an instalment?
If you fail to make a payment, you will be charged a $10 late payment fee by Afterpay with a further $7 late payment fee added seven days later if the payment is still unpaid. Please see Afterpay terms and conditions here.
What if my Afterpay order does not arrive?
Simply contact our Customer Care team and they will assist you in locating the parcel.
If I don’t have a credit or debit card can I still use Afterpay?
Unfortunately not. Afterpay require a Credit or Debit card in your name to be supplied in order to use their services.
Is Afterpay a credit card?
No. Afterpay is simply a service that will charge an existing credit or debit card for the 4 instalments of your order.
What if I have a problem with my Afterpay payments or account?
You will need to contact Afterpay directly in relation to anything issues regarding your purchase.
Can I use Afterpay in stores?
Afterpay is currently available in Australia at the online store and in R.M.Williams retail stores, when you download the app.
We take reasonable care to make our website secure. All transactions on this website are processed using Cybersource, a secure online payment gateway that encrypts your card details in a securely hosted environment.
All credit/debit card holders are subject to validation checks and authorization by the card issuer. If the issuer of your payment card refuses to authorize payment to us, we will not be liable for any delay or non-delivery.